Shopping Online Infographic
Some extra research can really pay off. Check Shopping Comparison Sites Consider Coupons Coupon codes can impact your final costs. Do a search for the store with terms like “discount,” “coupon,” or “free shipping.” Read Return Policies Not all stores have the same rules for returns. Some charge fees for return shipping or
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Online Shopping FTC Consumer Information
People used to have to go to stores to comparison shop, and clip paper coupons to get good deals. Technology means we can shop from home, but we still need to comparison shop, read reviews, and check on the terms of a deal. With so many choices online, it pays to do research before you buy, and to keep records to make sure you can hold a seller
Fake Prize, Sweepstakes, and Lottery Scams FTC Consumer
Fake Prize, Sweepstakes, and Lottery Scams. You get a call, email, or letter saying you won a sweepstakes, lottery, or prize — like an iPad, a new car, or something else. But you can tell it’s a scam because of what they do next: they ask you to pay money or give them your account information to get the prize. If you pay, you’ll lose your
How To Stop Junk Mail FTC Consumer Information
How To Get Less Mail From Marketers. You can decide what types of mail you do and don’t want from marketers. Register at the Direct Marketing Association's (DMA) consumer website DMAchoice.org, and choose what catalogs, magazine offers, and other mail you want to get.You’ll have to pay a $2 processing fee, and your registration will last for 10 years.
Random text message
No real prize is waiting for you. We’ve said it before, and we’ll say it again: Don’t reply to — or click on — a link for a random text message you see on your phone saying that you’ve won a prize, gift card or an expensive electronic like an iPad. It’s most likely a scam. According to a text spam settlement announced by the FTC
You Are Here: Questions & Answers: Personal Information Is
Stores and restaurants might want your contact information so they can send you ads and coupons, a website might require your e-mail address to access a service online, and places like banks might need personal information like your Social Security number to open an account for you. And, of course, identity thieves want your information, too.
Going out of business sales: what to know FTC Consumer
The short answer is: only when a store is going out of business. It’s against the law to advertise a going out of business sale when a store isn’t, well, going out of business. If a store in your area is advertising what looks to be a bogus going out of …
Not every COVID-19 testing site is legit FTC Consumer
Not every COVID-19 testing site is legit. You probably know that COVID-19 tests are in short supply. But did you know there’s no shortage of scammers setting up fake COVID-19 testing sites to cash in on the crisis? The fake sites can look real, with legitimate-looking signs, tents, hazmat suits, and realistic-looking tests.
Solving Customer Problems: Returns, Refunds, and Other
Give your name, address, and phone number. If an account is involved, include the account number. Send your letter by certified mail, return receipt requested, and keep a copy. If you file your complaint online, print the screen or take a screenshot before you hit “submit.”.
How To Get Less Spam in Your Email FTC Consumer Information
How to Get Fewer Spam Emails. · Use an email filter. Check your email account to see if it has a tool to filter out potential spam or to funnel spam into a junk email folder. Many popular email providers (like Gmail, Hotmail or Yahoo) have strong spam filters on by default. But there are some things you can do to make them work even better.
“Going out of business” sales: Are the deals real
If a store in your area is advertising what looks to be a bogus “going out of business sale,” contact your state Attorney General’s office. Some states limit how long a seller can advertise it’s going out of business. For example, sales might be limited to 30 days unless the seller applies for, and is granted, an extension.
Ooh, a sale! Or is it
Ooh, a sale! Or is it? April 18, 2016. by. Aditi Jhaveri. Consumer Education Specialist, FTC. You’re scanning the shelves at a local pharmacy, grocery, or convenience store, and your eyes land on a sales tag. At first glance, it looks like you can get a product for a …
Government Grant Scams FTC Consumer Information
Government grant scammers might start by asking for personal information, like your Social Security number, to see if you “qualify” for the grant (you will). Then they’ll ask for your bank account information — maybe to deposit “grant money” into your account or to pay for up-front fees. But sometimes, scammers will ask you to pay
Shopping & Saving FTC Consumer Information
Shopping & Saving. Realistic budgeting is the key to maintaining a financial safety net and spending wisely. Whether you’re shopping for things you buy routinely — or saving for that occasional big ticket item — planning is key. These shopping tips can help you save money on everyday purchases, as well as on some products and services you
How To Recognize and Report Spam Text Messages FTC
promise free prizes, gift cards or coupons; offer you a low or no interest credit card; promise to help you pay off your student loans; Scammers also send fake messages that say they have some information about your account or a transaction. The scammers may. say …
shopping FTC Consumer Information
People used to have to go to stores to comparison shop, and clip paper coupons to get good deals. Technology means we can shop from home, but we still need to comparison shop, read reviews, and check on the terms of a deal. With so many choices
Outlet shopping: The deal is in the details FTC Consumer
Pile on the savings. Look for special sales offers on outlet center websites. Student, teacher, senior and military discounts also might be available. Coupons can add to your savings. Some outlet centers also offer shopper club memberships. If you join, you’ll get information about sales, events, exclusive offers from merchants, and other perks.
Making Payments to Your Mortgage Servicer FTC Consumer
The effective date is when the first mortgage payment is due at the new servicer’s address. The new servicer must notify you within 15 days after the effective date of the transfer. Both notices must include: the name and address of the new servicer. the date the …
Job Scams FTC Consumer Information
Examples of Job Scams Work-from-home job scams. Many people would like to work from home and generate income. Scammers know this, so they place ads, often online, claiming that they have jobs where you can make thousands of dollars a month working from home with little time and effort.
Limiting Unwanted Calls & Emails FTC Consumer Information
Limiting Unwanted Calls & Emails. Some phone calls and emails are important, some can be annoying, and others are just plain illegal. Learn how to reduce the number of unwanted messages you get by phone and online. Sort By: Subject.
Overpaid your utility bill
You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills. All you have to do is press a number to get your money and discount. You say to yourself: “What luck!”. You might think this strange surprise will help you save some much
online safety FTC Consumer Information
Millions of people have downloaded shopping apps to their smartphones. Apps can save you time in checking out, earn rewards, and find coupons and deals. But before you download one, think about the information you share when you use the app, and
FTC Fact Sheet: Mind Your Own Beeswax
things, send you coupons, or advertise to you. Sometimes, they sell your information to other businesses. You might find your email box filling up with spam, or start getting phone calls or mail from companies you didn’t choose to share your information with – …
Robocall reports still down, FTC still fighting FTC
Maybe you’ve noticed. The FTC’s latest Do Not Call Registry data shows robocall complaints were down 68% in April 2020 compared to April 2019 and down 60% in May 2020 compared to May 2019. The numbers continued a downward year-over-year trend that started in May 2019. Here are two other interesting points:
Modeling Scams FTC Consumer Information
Signs of a Modeling Scam. If you’re pursuing your child’s modeling career, watch for fake talent scouts. These scammers offer to set up a photo shoot or classes to help you get modeling or acting jobs for your child. What they don't tell you is. the market for child models and actors is very small.
Your right to post honest reviews FTC Consumer Information
The CRFA protects your ability to share your honest opinions about a business’s products, services, or conduct in any forum, including social media. You can publish your honest review even if you say something negative about a business or the services it performed for you. If you have a signed form contract that restricts you from sharing
When your phone speaks volumes FTC Consumer Information
When your phone speaks volumes. February 17, 2014. by. Nicole Vincent Fleming. Consumer Education Specialist, FTC. People share information about themselves every day by using store loyalty cards, internet search engines, social networking sites, and online coupons. Many people — like the character in this video — decide that the benefits
Is your shopping buddy app-y
A good shopping buddy has a sharp eye, knows the lay of the land, and can find the best deals on the products you want. A great shopping buddy might even share coupons with you.. Millions of people have found new shopping buddies — their smartphones. Shopping apps for use in brick-and-mortar stores have been downloaded millions of times.
August 2020 FTC Consumer Information
August 13, 2020. by. Alvaro Puig. Consumer Education Specialist, FTC. If you used the IRS’s non-filers tool before May 17 and claimed at least one qualifying child, the IRS mistakenly failed to send you $500 per qualifying child. To correct this, the IRS …
Consumer Information Blog
IRS sending $500 to people mistakenly denied money for dependent children. August 13, 2020. by. Alvaro Puig. Consumer Education Specialist, FTC. If you used the IRS’s non-filers tool before May 17 and claimed at least one qualifying child, the IRS mistakenly failed to …
Cyber Monday Shopping Tips FTC Consumer Information
Read reviews. Type the name of the product or company into a search engine along with words like “review,” “complaint,” or “scam.”. Be sure to read a few reviews — don’t rely on just one source. Look for coupon codes. Search the store’s name with terms like “coupons,” “discounts,” or “free shipping.”. Know the terms.
FTC's tips for happy holiday shopping FTC Consumer
FTC's tips for happy holiday shopping. Keep your holiday shopping merry and bright with an early gift from the Federal Trade Commission: tips to help you watch your wallet, shop wisely, and protect your personal information. Make a list and a budget. Those impulse purchases (looking at you, cozy sweater) are less tempting when you have a game plan.
Holiday shopping season 2020 FTC Consumer Information
Holiday shopping season 2020. November 23, 2020. by. Shameka Walker. Attorney, Division of Consumer & Business Education, FTC. The holiday season is upon us and retailers are already preparing for what they hope will be a successful shopping season. Because of COVID-19, it’s likely that we’ll be going online to look for those perfect gifts.
Consumer Information Blog
Have you seen a message on WhatsApp or Facebook offering you free help during the pandemic? People have reported seeing messages that seem to be from Pepsi, Walmart, Whole Foods, Target, and other big-name brands. These messages all offer money to people who need it — through grants, coupons for food support, or other giveaways.
Privacy Awareness Week 2014 FTC Consumer Information
I received 2 flyers in the mail in the past two weeks addressed to C. Palma. Catherine Palma died two years ago. The flyer said congratulations on your new home and welcome to the neighborhood and had discount coupons for local stores like JCPenny. It's raising a red flag for me. Where did the marketing company get her name with this address.