Benefits.va.gov

CHAPTER 2. VA LOAN MANAGEMENT AND SERVICING

A written request from a borrower, or an agent of the borrower, relating to the servicing of his/her loan must be acknowledged in writing within 20 business days of receipt, unless the action requested is taken within 20 business days. A written request excludes notices on payment coupons or any other payment medium supplied by the servicer.

Actived: 2 days ago

URL: https://www.benefits.va.gov/WARMS/docs/admin26/m26_03/ch02.doc